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Atlassian Managed Services

Optimize, automate, and secure your Jira, Confluence, and Atlassian Cloud environments, without the admin burden.

Atlassian tools like Jira, Confluence, and Jira Service Management are powerful, but only if they’re well-configured, integrated, and maintained. Our Atlassian Managed Services ensure your environment is clean, efficient, and aligned with your workflows. Whether you're running agile product teams or streamlining IT operations, Zarpra helps you unlock the full value of your Atlassian investment.

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Get The Most Out Of Your Atlassian Experience.

User Access & Role Management

We manage user provisioning, deprovisioning, and access levels using SSO or directory sync, ensuring the right people have the right access at all times.

Project & Workflow Optimization

We build and maintain standardized workflows, custom fields, and screens across projects, eliminating redundancy and improving usability.

Automation & Integration Management

From rule-based Jira automations to cross-platform workflows with Slack, Microsoft Teams, or GitHub, we help reduce manual work and speed up delivery.

Support & Issue Triage

Our team monitors for misconfigurations, permissions issues, and broken automation—and resolves them before they block your teams.

App Governance & Marketplace Management

We review, install, and manage third-party apps to avoid plugin sprawl and ensure performance, security, and licensing are under control.

Reporting & Dashboarding

We configure dashboards, reports, and filters that surface actionable insights, from velocity trends to ticket SLAs.

Zarpra Managed Atlassian Services

Imagine Liking Jira Again.

Stop screaming, "Jira Sucks". Without proper management, Atlassian tools can become slow, fragmented, and complex to scale. Here’s what our managed service helps you avoid:

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Configuring projects, managing workflows, and maintaining users is time-consuming. We handle the day-to-day so your team can focus on delivery..

Over-customization leads to clutter, confusion, and broken automation. We clean up and standardize your configuration for consistency and ease of use.

Improper user access or permission sprawl can expose sensitive data. We maintain role-based access and integrate with your identity provider.

If teams can't get the data they need, decisions suffer. We create meaningful reports and dashboards that drive improvement.

We connect Jira and Confluence to the tools your teams already use, from Slack and Teams to GitHub, Microsoft 365, and more.